![]() Be sure to backup your Mac and deauthorize iTunes before tendering it for service. (4) If none of the above suggestions resolve your trouble, contact Apple or an Apple-Authorized Service Provider to have your Mac professionally serviced. Don't bother testing Skype or other third-party apps until you have your camera working with Apple apps. (3) If your cam won't work properly even with Apple apps, use OS X Recovery to completely reinstall your Mac OS from the Recovery System stored on your startup drive. Ī " Standard" user account is all you need for testing. ![]() If you need help, how to do it is explained in. ![]() If you do not have more than one user account for the testing, create a new one now. Do NOT use the "Guest" account for this test. However, after the article was published, Apple has changed the built-in camera's name on newer Macs from "iSight" to "FaceTime" and then to "FaceTime HD." Regardless of the name of your built-in camera, the same info and troubleshooting applies.)īe sure to test more than one Apple app (Photo Booth, FaceTime, iMovie, QuickTime Player, etc.) in more than one user account. (BTW - The Troubleshooting article calls the camera an "iSight". (1) If restarting your Mac doesn't fix the problem, Built-in iSight in photo booth or skype or whatever Not working.
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